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2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Centers platforms (Express, Enterprise, and Packaged UCCE).
The already rich list of eCommerce, CRM, and service desk tools that 2Ring integrates Cisco Contact Centers with has gotten even longer with the addition of 2Ring Connector for ServiceNow. It is a full CRUD (Create, Read, Update, Delete) implementation and the set of features offered is a result of many conversations with multiple 2Ring/Cisco/ServiceNow customers who have helped 2Ring identify the key use cases to cover.
The already rich list of eCommerce, CRM, and service desk tools that 2Ring integrates Cisco Contact Centers with has gotten even longer with the addition of 2Ring Connector for ServiceNow. It is a full CRUD (Create, Read, Update, Delete) implementation and the set of features offered is a result of many conversations with multiple 2Ring/Cisco/ServiceNow customers who have helped 2Ring identify the key use cases to cover.