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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Resolving wireless-user connectivity problems
- Escalating issues per defined support workflows
- First response resolution - quickly and efficiently resolve user Wi-Fi concerns
- Single point of contact for wireless needs
- Supports multiple locations across the enterprise
- Offloading IT's burdens so that customers can focus on business critical initiatives
- Using as an overlay service to ProCare Maintenance or ProCloud Services
ProCare Help Desk, a 24x7 service for Bluesocket vWLAN and ProCloud Wi-Fi customers, provides a "first response" to end-user Wi-Fi connectivity and usage questions. ProCare Help Desk is the industry's only manufacturer-provided help desk service and is a part of ADTRAN award-winning ProServices portfolio.
Reliable, always on wireless connectivity is critical to your business. The wireless experience your company provides affects not only the employees' day to day business effectiveness, but also impacts your guest users and their perception of your company. Ensuring consistent, excellent wireless experiences for all your users is simple and affordable with ProCare Help Desk. Combined with ProCare or ProCloud Wi-Fi, Help Desk delivers support to every user, from the guest in the hotel to the IT administrator at the business.