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Hear What Our Customers Are Saying
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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Experienced APC certified field service engineer
APC's factory trained field service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as APC's own product set, offering customers the highest level of service available in the industry today. - Corrective maintenance
As part of preventative maintenance service, APC will proactively schedule maintenance visits for issues discovered during escalation and corrective actions process. - Logistics coordination
APC will manage all logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. - System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware. - On site troubleshooting
While on site, the APC certified field service engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. - Functional verification
During each Preventive Maintenance visit, the APC certified field service engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. - Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. - Proactive monitoring
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur. - Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements.
In today's world, keeping your systems on line is critical to your business. An extended outage can cost tens or even hundreds of thousands of dollars in lost productivity. APC On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements. Field Service Engineers are trained to isolate and correct the problem in as little time as possible, minimizing downtime.