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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Perfect companion for any telephone operator
All telephone functions are just a click away, as are colleagues, company contacts and favorites, list of handled calls and much, much more. - Fully integrated with your CRM/ERP
Automatically open a card in your management program (or in any application) to check on a specific event (e.g. when the phone rings, when it is answered, when a call is ended, etc.) incoming traffic. - Ready for any ability
Imagicle Attendant was designed to be accessible for visually impaired and blind users. It is fully compatible with tools for interaction with computers, in particular with ZoomText Magnifier, Display Braille and voice synthesis software (JAWS and NVDA). - Complete control in real time
In a glance, the dashboard gives supervisors a complete and up-to-date snapshot of queuing and operators so they can intervene if necessary. Supervisors know exactly which operators are available for each queue, how many are on the phone, average and maximum answer times, how many calls have been missed, how many are underway and more.
Imagicle Attendant Console is an operator console software solution that simplifies and improves incoming call management. A thousand little details combine to create a simple and attractive interface that makes everything available at a click.