Image may not exactly match the product.
Bucher + Suter Connects For Siebel - CC Edition - License - Hosted - With Geo-redundancy - BS-SBL-PR-SC-GEO
- SKU:
- BS-SBL-PR-SC-GEO
- Shipping:
- Calculated at Checkout
$267.65
Image may not exactly match the product.
$267.65
-
20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
Done shopping? You can create a PDF of your cart for later or for your purchasing dept! Details at checkout.
Hear What Our Customers Are Saying
-
20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Agent voice state control
- Call control
- Direct/consultative transfer & conference with call attached data for screen pops
- Call detail logged inside of Siebel
- Auto wrap up and wrap-up with reason
- Click-to-dial phone numbers in Siebel records
- Support for Cisco Outbound Option
- Support for Cisco Mobile Agent
- Agent chat and email state control
- Utilize Cisco's Contact Center to route Siebel email and webchat
- Unified Cisco reporting for multichannel Siebel interactions
- Channel blending
- Up to six, separate, simultaneous chats
- Task control
- Email and chat transfers
- Chat transcripts stored in Siebel
Make sure your technology solutions are keeping pace with the cutting edge in contact center customer service. A simple, powerful, and transparent telephony integration of b+s Connects for Siebel makes a difference that today's demanding customers will notice and appreciate.
Specs Overview
Detailed Specs
Related Products
