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- Boost productivity with easy-to-use features
Because seconds are dollars in the contact center world, operations that are performed thousands of times must be quick and easy to use. TAO for Cisco Finesse streamlines agent workflow to create faster customer service and serious savings. - Seamless finesse GUI integration
Seamless integration ensures agents won't need training to start working fast. What's more, desktop clutter is kept to a minimum so agents can remain in a single GUI, and can interact with more customers, more efficiently. - Quickly deployed and fast to market
A robust and lightweight solution that packs a punch, TAO for Cisco Finesse is quick and easy to install, and you'll have your contact center agents, ready to reap the ROI rewards in a flash.
b+s TAO for Cisco Finesse is a quickly implemented, out-of-the-box solution for integrating service applications in to the Cisco Finesse agent desktop. By pulling data and functionality from third-party applications into one unified interface, b+s TAO for Cisco Finesse positions agents to offer speedy, efficient, and personalized customer experiences that will be remembered for all the right reasons. Easy to install and intuitively designed, agents are up and running on b+s TAO for Cisco Finesse in no time.