- Collaboration admin and control evolution
Control Hub delivers IT with a centralized, single-pane-of glass capable of supporting all phases of the service lifecycle, from configuration through optimization. - Organization health tool in Control Hub
Intuitive and easy-to-understand actions to set up your organization, identify deployment experience challenges, and measure adoption and performance. - Management
Provision, control, and analyze all of your Webex services. You can configure and enforce security policies to secure devices and prevent accidental misuse of data. - The essential tool for the future of work
Use 'workspaces' to provide richer insight into your meeting spaces, ensuring the best collaboration experiences at work and at home. Find data on devices in use, occupancy count, ambient noise and more. - Collaboration analytics and reporting
The Control Hub provides a dashboard with rich insights into usage, diagnostics, and performance information.
Control Hub Analytics provides IT Admins with interactive data visualizations that provide valuable insights for usage trends and adoption statistics. These insights can be used to help with strategies that promote and optimize Webex services across the IT Admins organization. Advanced analytics capabilities as part of Control Hub enable customers to track, measure and understand how different services are being used across the organization. These analytics further drive how IT Admins or organizational executives can effectively maximize productivity gains through accurate operational decision-making. Additionally, IT Admins can monitor capacity and performance to optimize resource utilization as part of proactive management. IT Admins or IT Help Desk Staff can use next-gen user-centric to diagnose and shorten case resolution time. An intuitive next-gen UI along with default or customizable data visualizations allow IT Admins to review information over different time periods and specified parameters in real-time.