Cisco Hosted Collaboration Solution Emergency Responder Add-on - Subscription License - 1 Named User - GOV, Public Sector - A-FLEX-HCSG-ADD-ER

• Scalable and resilient network
  The HCS reference architectures provide guidelines for a highly secure, scalable, and resilient network architecture that enables Cisco partners to provide collaboration services with a high quality of service (QoS) and an excellent user experience. The Session Initiation Protocol (SIP) - based architecture is tightly integrated with the provider's transit infrastructure to support rich collaboration services across the WAN and deliver those services with end-to-end control and security. The architecture includes session border control integrated into the routing infrastructure and an optional centralized callcontrol element to enable both on-network routing between customers and off-network interworking with the public switched telephone network (PSTN), other SIP networks, and third-party software-as-a-service (SaaS) clouds.
• Anywhere, any device collaboration
  HCS provides integration into mobile networks, as well as secure remote access over the public internet, to truly enable anywhere, any device collaboration. Collaboration capabilities are extended to mobile devices without the need for a client by integration with IMS intelligent networks to deliver enterprise voice as well as mid-call capabilities, or through alternative technologies for wireless networks without IN. Secure remote access through Expressway, further extends the reach of HCS enable collaboration over public data networks. Using these capabilities, service providers can extend unified communications and collaboration capabilities to any device, anywhere.
• Centralized management system
  The management environment is focused on operational efficiency and customer service, from initial implementation and services activation to ongoing provisioning and service assurance. It combines best-in-class domain-level management tools with aggregated fulfillment and assurance views for optimal control and advanced automation. All domains can be centrally managed with a high degree of automation, and many subscriber services can be self-administered by local administrators and end users. The solution provides a built-in capability to integrate with custom or existing operation support system (OSS) and business support system (BSS) components, designed to enable a management environment that best suits the service provider's needs.

The cloud is an enabler and an accelerator for collaboration capabilities. Cloud technologies enable the delivery of collaboration services in an "asa-service" model, making advanced collaboration capabilities accessible to businesses while minimizing the requirements for upfront investments and for building deep expertise in these technologies. In addition, the use of collaboration services from the cloud can accelerate rollouts, improve business agility, lower ongoing maintenance and utility costs, and continuously deliver new capabilities without the need for lengthy and expensive upgrade projects. Cloud collaboration with the Cisco Hosted Collaboration Solution (HCS) delivers the advantages of Cisco's collaboration solutions, with the financial, operational, and strategic benefits associated with cloud services.