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Cisco IPCC Enterprise Edition Non-Production Suite - License - 1 User - IPCE-NPSENT-EC

SKU:
IPCE-NPSENT-EC
Shipping:
Calculated at Checkout
$29,425.00 $18,586.42
(You save $10,838.58 )

Image may not exactly match the product.

$29,425.00 $18,586.42
(You save $10,838.58 )
  • 20+ Years Experience Helping IT Heroes

    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.
  • Free Solution Design With White Glove Engineers

    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.
  • Configuration & Installation Services

    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.
  • Equipment Trade-In Program

    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.
  • Exclusive Incentives, Special Pricing, & Financing

    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
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Hear What Our Customers Are Saying

  • 20+ Years Experience Helping IT Heroes

    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.
  • Free Solution Design With White Glove Engineers

    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.
  • Configuration & Installation Services

    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.
  • Equipment Trade-In Program

    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.
  • Exclusive Incentives, Special Pricing, & Financing

    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
The Cisco IPCC Enterprise Edition is a strategic platform that enables customers to move into the next phase of customer contact.
An integral part of Cisco AVVID (Architecture for Voice, Video and Integrated Data), Cisco IP Contact Center (IPCC) Enterprise Edition delivers intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multi-channel contact management over an IP infrastructure. By combining multi-channel Automatic Call Distributor (ACD) functionality with IP telephony in a unified solution, Cisco IPCC Enterprise enables companies to rapidly deploy a distributed contact center infrastructure.
Cisco IPCC Enterprise Edition segments customers, monitors resource availability, and delivers each contact to the most appropriate resource anywhere in the enterprise.
Cisco IPCC Enterprise provides a state of the art VoIP contact center solution that allows customers to seamlessly integrate inbound and outbound voice applications with Internet applications including real-time chat, web collaboration and e-mail. This integration allows for unified capabilities, enabling a single agent to support multiple interactions simultaneously regardless of the communications channel the customer has chosen.

Specs Overview

Detailed Specs