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Hear What Our Customers Are Saying
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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Intuitive self-service experience
Improve your customers' self-service experience by offering conversational interactive voice response (IVR) with natural language processing to capture intent and handle customer requests accurately. - Get insight on customer experience
Gather feedback from customers with post-call IVR, email, and web intercept surveys. Provide actionable insights to supervisors on agent performance and areas in need of improvement. - Seamless omnichannel interactions
Engage with customers on a variety of channels from a single intuitive contact center agent desktop that includes inbound voice, outbound voice, outbound IVR, and digital channels. - Simplified licensing
Provides a flexible and agile approach that streamlines the management of the customer's software licenses across the enterprise with a complete and easy-to-use portal.
Unified Contact Center Enterprise helps you deliver proactive and personalized customer experiences for contact centers with up to 24,000 agents. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives you the business intelligence needed to optimize your contact center's performance.