A-FLEX-CCX-P-C

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Cisco Unified Contact Center Express PREMIUM - On-Premise License - 1 Concurrent Agent - Cisco Smart Licensing - A-FLEX-CCX-P-C

SKU:
A-FLEX-CCX-P-C
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$64.74
A-FLEX-CCX-P-C

Image may not exactly match the product.

$64.74

  • 20+ Years Experience Helping IT Heroes
    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.

  • Free Solution Design With White Glove Engineers
    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.

  • Configuration & Installation Services
    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.

  • Equipment Trade-In Program
    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.

  • Exclusive Incentives, Special Pricing, & Financing
    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
General / Installation Type:
Locally installed
Software / License Type:
On-Premise license
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Hear What Our Customers Are Saying

  • 20+ Years Experience Helping IT Heroes
    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.

  • Free Solution Design With White Glove Engineers
    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.

  • Configuration & Installation Services
    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.

  • Equipment Trade-In Program
    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.

  • Exclusive Incentives, Special Pricing, & Financing
    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
Cisco Unified Contact Center Express meets the needs of departmental, enterprise branch, or small to medium-sized companies that need easy-to-deploy, easy-to-use, highly available and sophisticated customer interaction management for one to 300 agents. It is designed to enhance the efficiency, availability, and security of customer contact interaction management by supporting a highly available virtual contact center with integrated self-service applications across multiple sites secured with Cisco Security Agent. Its support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment.
Cisco Unified Contact Center Express Premium is ideal for full-featured formal call centers requiring skills-based routing, CTI-based agent screen pop, or integrated self-service application support; it can handle as few as a single agent or as many as 300 agents and 300 full-featured IVR ports.

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Detailed Specs

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