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Cisco Unified Customer Voice Portal - (v. 12.5) - License - Not For Production System - CVP-NPS-KIT=

SKU:
CVP-NPS-KIT=
Shipping:
Calculated at Checkout
$4,702.12 $2,970.12
(You save $1,732.00 )

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In-Stock

$4,702.12 $2,970.12
(You save $1,732.00 )
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Warranty Information
Term Stated
General / Installation Type:
Locally installed
Software / License Type:
License

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  • Delivers intelligent, personalized self-service over the phone
  • Enables customers to efficiently and enjoyably retrieve the information they need from the contact center
  • Use touchtone signals or your own voice to request self-service information

Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center.
Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

Specs Overview

Detailed Specs