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Cisco Unified Workforce Optimization Analytics With Transcription - License - 1 Named Agent - A-FLEX-NWFT
- SKU:
- A-FLEX-NWFT
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$73.29
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Cisco Unified Workforce Optimization is a tool that aligns contact center performance with business objectives, integrates workforce optimization software with desktop tools, and unifies the customer interaction process. Cisco Unified Workforce Optimization supports supervisors and managers to help them take immediate action, plan evaluations, and make adjustments to optimize contact center team performance - the key to increasing customer satisfaction.
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