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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Boost customer satisfaction with robust remote support
Start support sessions instantly and use Cisco WebEx to view a customer's screen, control their desktop, and collect system information. Transfer files directly to the customer's computer during a session. Demonstrate different features or capabilities right on the customer's screen. Communicate with other support reps during a session to draw from their expertise. Involve up to five participants in a single session. - Focus on customer service
Tailor WebEx Remote Support features for customer service use by turning off technical-support-centric functionality such as system information or system reboot. Deliver the high-quality, personalized service with the core WebEx Support Center features such as high-quality video, chat, desktop sharing, WebACD queue, and network-based recording. - Keep systems working smoothly with Remote Access
Provide support and upgrade software, even when the user isn't available. Cisco WebEx Remote Access saves the time and expense of onsite visits by granting access to remote, unattended systems anytime.
Provide real-time IT support and customer service to employees and customers anywhere in the world. Cisco WebEx Support Center helps you decrease costs while increasing your support team's productivity. Support representatives can address questions, perform fast fixes, access remote computers, upgrade software, and provide service to internal and external clients anytime, anywhere.