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HP Enterprise

HP Enterprise Foundation Care Next Business Day Exchange Service - Extended Service Agreement - 1 Year - Shipment - HA9L4E

SKU:
HA9L4E
Shipping:
Calculated at Checkout
$69.17

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$69.17
In Stock
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Product Line:
HPE Foundation Care
Warranty:
Extended service agreement
Term Of Contract:
1 year
Model:
Next Business Day Exchange Service
Service Location:
Shipment
Class of Equipment:
Complicated network devices
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Aruba 1 Year Foundation Care Next Business Day Exchange Volume T1 AP-318 Service

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Aruba 1 Year Foundation Care Next Business Day Exchange Volume T1 AP-318 Service

Provides access to Hewlett Packard Enterprise technical resources for problem resolution

  • May contribute to improved system performance and reduced downtime
  • Allows your IT resources to stay focused on their core tasks and priorities

  • Simplify your support experience
    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity
    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime
    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth
    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management
    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service
    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Product Description HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipment
Type Extended service agreement
Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Service Availability 24 hours a day / 7 days a week
Pricing Type Volume, Tier 1
Designed For HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
General
Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Service Availability 24 hours a day / 7 days a week
Pricing Type Volume, Tier 1
Details
Service & Support Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web knowledge base access - 1 year
Compatibility Information
Designed For HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)

Specs Overview

Detailed Specs