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HP Enterprise

HP Enterprise Pointnext Tech Care Essential Service With Defective Media Retention - Extended Service Agreement - 5 Years - On-site - H24T7E

SKU:
H24T7E
Shipping:
Calculated at Checkout
$7,070.00 $5,466.46
(You save $1,603.54 )

Image may not exactly match the product.

$7,070.00 $5,466.46
(You save $1,603.54 )
In Stock
In-Stock
Availability:
In Stock. Ships Same Business Day If Ordered Before 3pm PT

Condition:
New
Product Line:
HPE Pointnext Tech Care
Warranty:
Extended service agreement
Term Of Contract:
5 years
Model:
Essential Service with Defective Media Retention
Service Location:
On-site
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  • Digital and data-driven
    Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
  • Personalized and predictive
    Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
  • Innovation and intelligence
    Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.

Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
Product Description HPE Pointnext Tech Care Essential Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR
General
Service Included Parts and labor
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years
New releases update - 5 years
Product info support - web knowledge base access - 5 years
Defective media retention - 5 years
Compatibility Information
Designed For P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR

Specs Overview

Detailed Specs