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HP Enterprise

HP Enterprise Proactive Care 24x7 Service With Comprehensive Defective Material Retention - Extended Service Agreement - 3 Years - On-site - U8PR8E

SKU:
U8PR8E
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$295.00 $258.87
(You save $36.13 )

Image may not exactly match the product.

$295.00 $258.87
(You save $36.13 )
In Stock
In-Stock
Availability:
In Stock. Ships Same Business Day If Ordered Before 3pm PT

Condition:
New
Service & Support / Type:
Extended service agreement
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HPE 3 year Proactive Care 24x7 with CDMR 1950-24G-2XGT-2SFP+ Switch Service

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
HPE 3 year Proactive Care 24x7 with CDMR 1950-24G-2XGT-2SFP+ Switch Service

  • Faster resolution from specially trained, solution-oriented advanced resources
  • Identification of risks and issues through regular device-based proactive scans

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly.
Product Description HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
General
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Comprehensive defective material retention - 3 years

Specs Overview

Detailed Specs