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HPE Pointnext Tech Care Basic Service With Comprehensive Defective Material Retention Post Warranty - Extended Service Agreement - 1 Year - On-site - H32SJPE

SKU:
H32SJPE
Shipping:
Calculated at Checkout
$1,061.29

Image may not exactly match the product.

$1,061.29
  • 20+ Years Experience Helping IT Heroes

    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.
  • Free Solution Design With White Glove Engineers

    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.
  • Configuration & Installation Services

    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.
  • Equipment Trade-In Program

    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.
  • Exclusive Incentives, Special Pricing, & Financing

    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.

Out of Stock.

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Availability:
Currently out of stock, pre-order may be available

Condition:
New
Warranty:
Extended service agreement
Product Line:
HPE Pointnext Tech Care
Term Of Contract:
1 year
Model:
Basic Service with Comprehensive Defective Material Retention Post Warranty
Service Location:
On-site
Class of Equipment:
Servers
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Hear What Our Customers Are Saying

  • 20+ Years Experience Helping IT Heroes

    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.
  • Free Solution Design With White Glove Engineers

    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.
  • Configuration & Installation Services

    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.
  • Equipment Trade-In Program

    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.
  • Exclusive Incentives, Special Pricing, & Financing

    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
HPE Comprehensive Defective Material Retention (CDMR) allows you to keep all data retentive components. Before the actual replacement occurs, you must inform the authorized HPE support agent of your intention to keep the disk drive/data retentive component. You must also copy the information found on the label of the malfunctioning disk drive/component and provide it to Hewlett Packard Enterprise. The malfunctioning part will then be replaced.

Specs Overview

Detailed Specs