IM-A-SP-B-ACP

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Imagicle Attendant Console Professional - License + Basic Support - 1 User - SolutionPlus - IM-A-SP-B-ACP

SKU:
IM-A-SP-B-ACP
Shipping:
Calculated at Checkout
$70.23
IM-A-SP-B-ACP

Image may not exactly match the product.

$70.23

  • 20+ Years Experience Helping IT Heroes
    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.

  • Free Solution Design With White Glove Engineers
    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.

  • Configuration & Installation Services
    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.

  • Equipment Trade-In Program
    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.

  • Exclusive Incentives, Special Pricing, & Financing
    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
General / Installation Type:
Locally installed
Software / License Type:
License
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Hear What Our Customers Are Saying

  • 20+ Years Experience Helping IT Heroes
    ?
    Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done.

  • Free Solution Design With White Glove Engineers
    ?
    Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today.

  • Configuration & Installation Services
    ?
    Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today.

  • Equipment Trade-In Program
    ?
    Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today.

  • Exclusive Incentives, Special Pricing, & Financing
    ?
    After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
  • Perfect companion for any telephone operator
    All telephone functions are just a click away, as are colleagues, company contacts and favorites, list of handled calls and much, much more. The best solution to make your company's operators quick, efficient and happy.
  • Panic button lands on Attendant Console
    In high-risk situations, just a matter of seconds can mean all the difference in the world. In such cases, the faster and easier you can leverage an alarm, the better it is. You need fast, simple, automatic action. Like a simple red button on the application you have in front of you while you work.
  • Fully integrated with your CRM/ERP
    Automatically open a card in your management program (or in any application) to check on a specific event (e.g. when the phone rings, when it is answered, when a call is ended, etc.) incoming traffic.
  • Ready for any ability
    Imagicle Attendant was designed to be accessible for visually impaired and blind users. It is fully compatible with tools for interaction with computers, in particular with ZoomText Magnifier, Display Braille and voice synthesis software (JAWS version 2018 or later).
  • Complete control in real time
    In a glance, the dashboard gives supervisors a complete and up-to-date snapshot of queuing and operators so they can intervene if necessary. Supervisors know exactly which operators are available for each queue, how many are on the phone, average and maximum answer times, how many calls have been missed, how many are underway and more.

Imagicle Attendant Console is the operator console software solution that integrates perfectly with Imagicle Queue Manager Enterprise to simplify and improve incoming call management. When creating it, Imagicle examined every single telephone operator need: resulting in never-before-experienced interaction between telephone and computer. A thousand little details combine to create a simple and attractive interface that makes everything available at a click.

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Detailed Specs

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