- Call Recording
100% Cloud-based, the complete and compliant Call Recording with Voice Analytics and Screen Recording to capture all your Webex Calling conversations with pause/resume, meeting all security regulations (GDPR, HIPAA, PCI-DSS, MiFID II, and more). It allows easy configuration and management directly in Control Hub in any Webex Calling region and seamless access to recordings from the Webex App. - Digital Fax
Imagicle Digital Fax, 100% software-based, is a virtual fax server available in Control Hub and fully integrated with Webex Calling Multi-Tenant and Dedicated Instance. The direct connection with Control Hub allows faxing regardless of your PSTN (including Cisco PSTN) with a quick configuration and easy access to faxes from the Webex App. - Attendant Console
Complete with Advanced Queueing and Auto Attendant services, Imagicle Attendant Console is a Cloud operator console fully integrated with Webex Calling Multi-Tenant and Dedicated Instance, but also Cisco UCM, HCS, and BroadWorks even in mixed environments. - Call Analytics
The Call Analytics able to extend the Control Hub built-in reporting tool with +50 reports to analyze your Webex Calling telephone traffic and costs in real-time, regardless of your PSTN. Plus, easily monitor your Hunt Groups with customizable reports. Ready for hybrid and mixed environments. - Sync your users' list the easiest way
Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Webex Control Hub users list. Keeping your list updated has never been easier!
The Imagicle UCX Suite natively integrates with both Webex Calling Multi-Tenant and Dedicated Instance, granting easy configuration and management from the Control Hub and an elevated user experience.