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- Unlimited number of repairs
- Single replacement with comparably specification system
- Delivered via factory configuration center with complete quality assurance and test bench diagnostics for complete repair
- Trained technicians at your Lenovo authorized service provider can deliver service
Warranty upgrade for 1 year Mail-in base warranty models.
Lenovo's Advanced Exchange Service provides expedited replacement of your product should you experience problems with faulty equipment. If the issue cannot be resolved by phone, you will receive a replacement product equivalent in value and function, saving you from unexpected downtime and repair expenses. The customer is responsible for returning the defective unit in the packaging provided with the replacement unit within 15 days. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a replacement unit will be dispatched to arrive, typically the next business day.
ADP (Accidental Damage Protection) provides unlimited number of repairs and a single replacement of your Lenovo notebook or tablet for drops, bumps, spills, electric surges and LCD damage. If the system can be repaired, Lenovo guarantees the system will be repaired by a qualified technician using Lenovo qualified parts. If repair is not possible, the entire system will be replaced with an equivalent unit at no charge.