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Lenovo

Lenovo Post Warranty Premier Support Plus - Extended Service Agreement - Parts and Labor - 1 Year - On-site - For ThinkStation P410; P500; P510; P520; P520c; P620 - 5WS1L42022

SKU:
5WS1L42022
Shipping:
Calculated at Checkout
$118.84

Image may not exactly match the product.

$118.84
In Stock
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Warranty:
Extended service agreement
Product Line:
Lenovo Post Warranty
Term Of Contract:
1 year
Model:
Premier Support Plus
Service Location:
On-site
Class of Equipment:
Desktops
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Hear What Our Customers Are Saying

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Add a little Plus to your IT support service

How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet? 

You’re probably asking many similar questions. Here’s one single solution.
Add a little Plus to your IT support service

Let Premier Support Plus take the strain

We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden. 

Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.

Premier Support Plus at a glance

Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.

Premier Support Plus in detail

Predict and prevent features combine with additional protection services to provide the ultimate support experience.

Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.

Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.2

Services Engagement Manager (SEM)4: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.

Proactive and Predictive support3: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.

Accidental Damage Protection (ADP)2: From coffee spills to power surges, save up to 93%1 on accidental damage repairs.*  ADP includes CO2 offset of any repairs.

International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.

Keep your Drive (KYD)2: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.

Sealed Battery cover2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.

Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.

* Based on internal data from NA, EMEA and AP regions and cost of system board, LCD and harddrive repairs on ThinkPad from April 2022 to April 2023.
Unlock innovation, and boost user efficiency with the right support: Premier Support Plus
(1) OEM software only, level 1 best effort support 
(2) Dependent on market, parts, and HW availability 
(3) Customer authorization and Win10 or Win11 OS required; Component replacements provided on amber alerts, even without diagnostics issue confirmation. 
(4) 500-unit minimum
Lenovo Post Warranty Premier Support Plus - Extended service agreement - parts and labor - 1 year - on-site - for ThinkStation P410; P500; P510; P520; P520c; P620

Specs Overview

  • Product Description
    Lenovo Post Warranty Premier Support Plus - extended service agreement - 1 year - on-site
  • Type
    Extended service agreement
  • Service Included
    Parts and labor
  • Location
    On-site
  • Full Contract Period
    1 year
  • Designed For
    ThinkStation P410 30B3; P500 30A6, 30A7; P510 30B5; P520 30BE, 30BF, 30BQ, 30DC; P520c 30BX, 30BY, 30C0; P620 30E1

Detailed Specs