Image may not exactly match the product.

HP Inc.

Poly CCX 500 For Microsoft Teams - VoIP Phone With Caller ID/call Waiting - SIP, SRTP - 24 Lines - Black - 82Z76AA

SKU:
82Z76AA
Shipping:
Calculated at Checkout
$539.95 $320.73
(You save $219.22 )

Image may not exactly match the product.

$539.95 $320.73
(You save $219.22 )
In Stock
In-Stock
Availability:
In Stock. Ships Same Business Day If Ordered Before 3pm PT

Condition:
New
Warranty Information
Limited Warranty - 1 year
Call Services:
Call Forwarding, Call Hold, Call park/pickup, Call Transfer, Call Waiting, Caller ID, Group Pick-up, Voice Mail
VoIP Protocols:
SIP, SRTP
Color:
Black
Product Type:
VoIP phone
Product Line:
Poly CCX
Model:
500 for Microsoft Teams
Placing / Mounting:
Desktop
Lines Supported:
24 lines
VoIP Services:
Microsoft Teams, OpenSIP, Zoom
View More

Done shopping? You can create a PDF of your cart for later or for your purchasing dept! Details at checkout.

Hear What Our Customers Are Saying

slide 7 to 11 of 50

Product overview

By design, the Poly CCX 500 Series business media phones are simple and intuitive to use — with one-touch-access to your contacts and meetings. So, users can get right to work.

Audio expertise you can trust

With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.

Always ready for the next call

The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.

Key Features

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

Add a Poly headset

Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.

IT friendly

Easy for IT to manage provisioning and management of telephony deployment and support.

Certified for Microsoft Teams

Experience clear voice calls with Microsoft Teams — CCX 500 is certified right out of the box.

In the box

What's in the box

  • Console
  • Desk stand
  • Handset with handset cord
  • Network (LAN) cable-CAT-5E

Manufacturer Warranty

Poly standard one-year limited warranty

Specifications

Certifications and compliances Argentina ENACOM
Australia RCM
Brazil ANATEL
Canada ICES and NRTLC
China SRRC
China RoHS 2.0
EEA CE Mark
Eurasian Customs Union EAC
India WPC
Indonesia SDPPI
Israel MOC
Japan MIC and VCCI
Malaysia SIRIM
Mexico IFETEL and NYCE
NZ Telepermit
Saudi Arabia CITC
Singapore IMDA
South Africa ICASA
South Korea KC
Taiwan NCC
UAE TRA
USA FCC and NRTL
UL 62368-1
CAN/CSA C22.2 No. 62368-1-14
EN 62368-1
IEC 60950-1
IEC 62368-1
AS/NZS 62368-1
FCC Part 15 Class B
ICES-003 Class B
EN 55032 Class B
EN 55024
EN 301 489-1 and EN 301 489-3 and EN 301 489-17
CISPR32 Class B
VCCI Class B
USA–FCC Part 15.247 & FCC Part 15.407
Canada–RSS 247 Issue2
EU–ETSI EN 300 328 & ETSI EN 301 893
Japan–Article 2.1 Item 19-2 and 19-3
Australia–AS/NZ4268
Country of origin Made in China or Taiwan
Color Black
Package weight 0.66 lb
Package dimensions (W x D x H) 7.48 x 8.26 x 2.16 in
Pallet dimensions 40 x 48 x 58.66 in
Multiple order quantity 10
Products per pallet layer 50
Pallet (layers) 7
Products per pallet 350
Cartons per pallet 35
Cartons per layer 5
Pallet weight 787.05 lb
Special features Adjustable desk stand (2 positions)1
Power Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0)
13 W (maximum)2
Wireless technologies Bluetooth® 4.2
Network protocols, supported 10/100/1000 Base-TX across LAN and PC ports
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
VoIP features 24 lines (SIP registrations)
Audio codecs G.711 (A-law and μ-law)
G.722
G.729AB
iLBC
OPUS
Headset ports 1 RJ-9
1 Electronic Hook Switch (EHS) port for optional adapter
Headset and handset compatibility Bluetooth® headset compatibility
Compatible with commercially available TTY adapter equipment
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
USB Type-A headset support
Dedicated RJ-9 headset port
Telephony and call handling features Busy Lamp Field (BLF)
Call timer and call waiting
Caller ID enable/disable
Distinctive incoming call treatment/call waiting
Do not disturb function
One-touch speed dial, redial
Shared call/bridged line appearance
Automatic off-hook call placement (hot dialing)
Call media recording/playback
Automatic/remote answer on headset using electronic hook-switch
Call hold/resume, diversion (forward), transfer (consultation, blind), pickup
Calling, called, connected party identification
Call forward for shared lines
Private hold for shared lines
Call logs (missed, received, placed)
Local contact directory
Create local contact from call log
Corporate directory
Call server redundancy (failover)
SBC line registration
Conference bridging
Local call forwarding (all, busy, no answer) with destination shown on idle display
Automatic call distribution (ACD)
Automatic answer (intercom)
Call park/retrieve
Directed call pickup
Group call pickup
Hunt group - sequential calling
Last call return
Auto-answer a page with a muted microphone
PTT and Multicast group
Exchange Calendar Integration
Flexible line keys
Key system emulation
STIR/SHAKEN Caller ID validation
Voice Quality Monitoring (VQMon)3,4
Display size (diagonal) 5"
12.7 cm (5")
Panel technology Color LCD
Display features On-screen virtual keyboard
Adjustable font size selection (regular, medium, large)
Screensaver
Voicemail support
Normal and dark mode
Digital picture frame
Native resolution 720 x 1280
Aspect ratio 16:9
Touch-enabled Gesture-based, multi-touch capable touchscreen
Operating humidity range 5 to 95%
Operating temperature range 0 to 40°C
32 to 104°F
Storage temperature range -40 to 70°C
-40 to 158 °F
Audio Poly HD Voice
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Security management 802.1X Authentication and EAPOL Media encryption via SRTP
Digest authentication
Encrypted configuration files
HTTPS secure provisioning
Password login
Support for signed software executables
Support for URL syntax with password
Transport Layer Security (TLS)
Certified collaboration software Microsoft Teams5
Management Software Poly Lens
Poly Zero Touch Provisioning
Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
Web UI to device IP address
Compatible Operating Systems Android 9
Ports 1 USB 2.0 Type-A (for media, storage applications, headset, expansion module)
1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module)
2 RJ-45 (10/100/1000 Mbps)
Poly CCX 500 for Microsoft Teams - VoIP phone with caller ID/call waiting - SIP, SRTP - 24 lines - black

Specs Overview

  • Product Description
    Poly CCX 500 for Microsoft Teams - VoIP phone with caller ID/call waiting
  • Product Type
    VoIP phone with caller ID/call waiting
  • VoIP Services
    Microsoft Teams, Zoom, OpenSIP
  • Main Features
    Multiple VoIP protocol support, integrated Ethernet switch
  • VoIP Protocols
    SIP, SRTP
  • Voice Codecs
    G.722, G.729ab, iLBC, Opus, G.711a-law, G.711μ-law
  • Software Certification
    Certified for Microsoft Teams
  • Lines Supported
    24 lines
  • Speakerphone
    Yes
  • Call Services
    Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Call park/pickup, Group Pick-up
  • Display
    Touchscreen LCD display - color
  • Display Features
    Screensaver, multi-touch, Dark mode, 9:16 aspect ratio
  • Network Ports Qty
    2 x Ethernet 10Base-T/100Base-TX/1000Base-T
  • Compatible Software
    Microsoft Teams, Zoom, OpenSIP, RingCentral
  • Body Color
    Black
  • Manufacturer Warranty
    1-year warranty

Detailed Specs