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Product overview
By design, the Poly CCX 500 Series business media phones are simple and intuitive to use — with one-touch-access to your contacts and meetings. So, users can get right to work.
Audio expertise you can trust
With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.Always ready for the next call
The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.Key Features
Audio clarity
Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.Distraction-free calls
Reduce distracting background noise with Poly Acoustic Fence technology.Integrated WiFi
Easy to install in home offices or hard-to-cable office locations with integrated WiFi.Touchscreen controls
Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.Add a Poly headset
Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.Certified for Microsoft Teams
Experience clear voice calls with Microsoft Teams — CCX 505 is certified right out of the box.In the box
What's in the box
- Console
- Desk stand
- Handset with handset cord
- Network (LAN) cable-CAT-5E
Manufacturer Warranty
Poly standard one-year limited warranty
Specifications
Certifications and compliances |
Argentina ENACOM Australia RCM Brazil ANATEL Canada ICES and NRTLC China SRRC China RoHS 2.0 EEA CE Mark Eurasian Customs Union EAC India WPC Indonesia SDPPI Israel MOC Japan MIC and VCCI Malaysia SIRIM Mexico IFETEL and NYCE NZ Telepermit Saudi Arabia CITC Singapore IMDA South Africa ICASA South Korea KC Taiwan NCC UAE TRA USA FCC and NRTL UL 62368-1 CAN/CSA C22.2 No. 62368-1-14 EN 62368-1 IEC 60950-1 IEC 62368-1 AS/NZS 62368-1 FCC Part 15 Class B ICES-003 Class B EN 55032 Class B EN 55024 EN 301 489-1 and EN 301 489-3 and EN 301 489-17 CISPR32 Class B VCCI Class B USA–FCC Part 15.247 & FCC Part 15.407 Canada–RSS 247 Issue2 EU–ETSI EN 300 328 & ETSI EN 301 893 Japan–Article 2.1 Item 19-2 and 19-3 Australia–AS/NZ4268 |
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Energy star certified | ENERGY STAR® certified |
Country of origin | Made in China or Taiwan |
Color | Black |
Package weight | 0.66 lb |
Package dimensions (W x D x H) | 7.48 x 8.26 x 2.16 in |
Pallet dimensions | 40 x 48 x 58.66 in |
Multiple order quantity | 10 |
Products per pallet layer | 50 |
Pallet (layers) | 11 |
Products per pallet | 350 |
Cartons per pallet | 35 |
Cartons per layer | 5 |
Pallet weight | 787.05 lb |
Special features | Adjustable desk stand (2 positions)1 |
Power |
Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (maximum)2 |
Wireless technologies |
Bluetooth® 4.2 Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40) |
Network protocols, supported |
10/100/1000 Base-TX across LAN and PC ports Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation Manual or dynamic host configuration protocol (DHCP) network setup |
VoIP features | 24 lines (SIP registrations) |
Audio codecs |
G.711 (A-law and μ-law) G.722 G.729AB iLBC OPUS |
Headset ports |
1 RJ-9 1 Electronic Hook Switch (EHS) port for optional adapter |
Headset and handset compatibility |
Bluetooth® headset compatibility Compatible with commercially available TTY adapter equipment Compliant with ADA Section 508 Subpart B 1194.23 (all) Hearing aid compatibility to ITU-TP.370 and TIA 504A standards Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids USB Type-A headset support Dedicated RJ-9 headset port |
Telephony and call handling features |
Busy Lamp Field (BLF) Call timer and call waiting Caller ID enable/disable Distinctive incoming call treatment/call waiting Do not disturb function One-touch speed dial, redial Shared call/bridged line appearance Automatic off-hook call placement (hot dialing) Call media recording/playback Automatic/remote answer on headset using electronic hook-switch Call hold/resume, diversion (forward), transfer (consultation, blind), pickup Calling, called, connected party identification Call forward for shared lines Private hold for shared lines Call logs (missed, received, placed) Local contact directory Create local contact from call log Corporate directory Call server redundancy (failover) SBC line registration Conference bridging Local call forwarding (all, busy, no answer) with destination shown on idle display Automatic call distribution (ACD) Automatic answer (intercom) Call park/retrieve Directed call pickup Group call pickup Hunt group - sequential calling Last call return Auto-answer a page with a muted microphone PTT and Multicast group Exchange Calendar Integration Flexible line keys Key system emulation STIR/SHAKEN Caller ID validation Voice Quality Monitoring (VQMon)3,4 |
Display size (diagonal) |
5" 12.7 cm (5") |
Panel technology | Color LCD |
Display features |
On-screen virtual keyboard Adjustable font size selection (regular, medium, large) Screensaver Voicemail support Normal and dark mode Digital picture frame |
Native resolution | 720 x 1280 |
Aspect ratio | 16:9 |
Touch-enabled | Gesture-based, multi-touch capable touchscreen |
Operating humidity range | 5 to 95% |
Operating temperature range |
0 to 40°C 32 to 104°F |
Storage temperature range |
-40 to 70°C -40 to 158 °F |
Audio |
Poly HD Voice Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset Poly NoiseBlockAI technology removes most background noise when using the speakerphone TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise generation DTMF tone generation (RFC 2833 and in-band) Low delay audio packet transmission Adaptive jitter buffers |
Security management |
802.1X Authentication and EAPOL Media encryption via SRTP Digest authentication Encrypted configuration files HTTPS secure provisioning Password login Support for signed software executables Support for URL syntax with password Transport Layer Security (TLS) |
Certified collaboration software | Microsoft Teams5 |
Management Software |
Poly Lens Poly Zero Touch Provisioning Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management Web UI to device IP address |
Compatible Operating Systems | Android 9 |
Ports |
1 USB 2.0 Type-A (for media, storage applications, headset, expansion module) 1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module) 2 RJ-45 (10/100/1000 Mbps) |
- Conversations stay on track
Hear every nuance with the industry-leading sound quality, featuring Poly HD Voice. - Eliminate background noise
Eliminate distracting background noise at the source with Poly Acoustic Fence and NoiseBlockAI technologies. - Easy to install
Easy to install in home offices or hard to cable office locations with integrated Wi-Fi. - Straightforward operation
Contacts and meetings are easily accessible, one tap away on a color touchscreen. - Convenient deployment and support
Easy for IT to manage with robust provisioning and management of telephony deployment and support.
Meet excellent desktop touch screen phones with integrated Wi-Fi. The Poly CCX 505 business media phone has workers feeling confident they'll sound professional on every call. No word or inflection is missed, thanks to legendary audio quality, Poly HD Voice, and Poly Acoustic Clarity. And let's hear it for Poly Acoustic Fence technology. It eliminates background noise to keep calls quiet wherever it's noisy - from home offices to call centers. By design, the phone is simple and intuitive to use - with one-touch access to your contacts and meetings. So, users can get right to work. Your IT department will be a fan too. Robust provisioning and management capabilities take the headache out of telephony deployment and support.
Specs Overview
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- Product Description
- Poly CCX 505 - for Microsoft Teams - VoIP phone
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- Product Type
- VoIP phone
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- Main Features
- Multiple VoIP protocol support, integrated Ethernet switch
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- VoIP Protocols
- SIP, RTCP, RTP, SRTP, SDP
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- Voice Codecs
- G.722, G.729ab, iLBC, G.722.1, Opus, G.711a-law, G.711μ-law
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- Software Certification
- Certified for Microsoft Teams
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- Speakerphone
- Yes
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- Call Services
- Voice Mail
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- Display
- Touchscreen LCD display - color - Yes
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- Display Features
- Screensaver, multi-touch, Dark mode, 9:16 aspect ratio
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- Network Ports Qty
- 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
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- Compatible Software
- Microsoft Teams, OpenSIP
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- Environmental Standards
- ENERGY STAR Qualified
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- Manufacturer Warranty
- 1-year warranty