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Poly Edge E400 - VoIP Phone With Caller ID/call Waiting - 3-way Call Capability - SIP, SDP - Black - 82M93AA

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Poly Edge E400 - VoIP Phone With Caller ID/call Waiting - 3-way Call Capability - SIP, SDP - Black - 82M93AA

Name: Poly Edge E400 - VoIP Phone With Caller ID/call Waiting - 3-way Call Capability - SIP, SDP - Black - 82M93AA
Brand: HP Inc.
SKU: 82M93AA
Rating: 4.5 (24 reviews)

SKU:: 82M93AA

Shipping:: Calculated at Checkout

$282.95 $151.26

(You save $131.69 )

Image may not exactly match the product.

$282.95 $151.26

(You save $131.69 )

In-Stock

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Availability:

In Stock. Ships Same Business Day If Ordered Before 3pm PT

Condition:

New

Warranty Information

Limited Warranty - 1 year

Call Services:

Call Hold, Call park/pickup, Call Transfer, Call Waiting, Caller ID, Voice Mail

VoIP Protocols:

SDP, SIP

Color:

Black, Silver

Product Type:

VoIP phone

Product Line:

Poly Edge

Model:

E400

Placing / Mounting:

Table-top, Wall-mountable

Conference Call Capability:

3-way

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Hear What Our Customers Are Saying

4.8 / 5

3,110 Verified Reviews

A Reviewer03-03-25 - united states

Easy to buy

Jeff Z.03-03-25 - united states

Great site and great price!

Kirk02-19-25 - united states

John, Thank you!

Deanne N.02-19-25 - united states

Our sales rep was very prompt, helpful and knowledgeable.

D P.02-18-25 - united states

Quick and Easy

See more reviews on Shopper Approved

Poly Edge E400 IP Phone and PoE-enabled

The new office standard

The perfect desk phone for the modern office, the Poly Edge E400 Series is packed with features and contacts plus Poly noise reduction technology.

Integrated protection

Rest assured that your devices stay cleaner for longer with integrated Microban^® antimicrobial product protection¹.

Enterprise-quality sound

Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

All the features you need

Get fast access to the features and contacts you need via the main 3.5” color display plus an additional 2.4” display.

Versatile connectivity

Two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone. And a Poly headset²: USB, RJ9, or Electronic Hook Switch.

Accessibility is key

Improved accessibility with text-to-speech feature, screen color adjustments for color blindness and bigger font settings.

Noise blocking technology

Poly NoiseBlockAI and Poly Acoustic Fence technologies.

Style meets functionality

NFC technology for advanced integrations.

Smart alerts, sleek design

Light bar status indicator with RGB color mixing.

VoIP features

8 line keys supporting up to 32 SIP lines with pagination

Headset and handset compatibility

Compatible with commercially available TTY adapter equipment; Compliant with ADA Section 508 Subpart B 1194.23 (all); Hearing aid compatibility to ITU-TP.370 and TIA 504A standards; Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids; USB Type-C^® headset support

Ports

1 USB 2.0 Type-C^® (for media, storage applications, headset, expansion module); 2 RJ-45 (10/100/1000BASE-TX Mbps)

Special features

Unicode UTF-8 character support; Adjustable desk stand (2 positions); Second display with 6 keys supporting up to 12 contacts

What's in the box

Setup sheet; Network (LAN) cable-CAT-5E; Desk stand; Console with Microban^® Antimicrobial protection; Handset with Microban^® Antimicrobial protection; Handset cord

Color	White Midnight blue
Power	13 W (maximum) Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)³^,⁴
Audio codecs	G.711 (A-law and μ-law) G.722 G.729AB iLBC OPUS G.722.1
Headset and handset compatibility	Compatible with commercially available TTY adapter equipment Compliant with ADA Section 508 Subpart B 1194.23 (all) Hearing aid compatibility to ITU-TP.370 and TIA 504A standards Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids USB Type-C^® headset support
Headset ports	1 RJ-9 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter
Ports	1 USB 2.0 Type-C^® (for media, storage applications, headset, expansion module) 2 RJ-45 (10/100/1000BASE-TX Mbps)
Network protocols, supported	DHCP VLAN discovery LLDP-MED for VLAN discovery FTP/TFTP/HTTP/HTTPS server-based central provisioning Hardware diagnostics Manual or dynamic host configuration protocol (DHCP) network setup Network address translation support for static configuration and Keep-Alive QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP Status and statistics reporting Syslog Event Logging Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation Time and date synchronization using SNTP RTCP and RTP support IPv4 IPv6 Provisioning and call server redundancy support DNS-SRV UDP SIP protocol support IETF SIP (RFC 3261 and companion RFCs)
Telephony and call handling features	4 context-sensitive soft keys 4 way navigation key cluster with center Select key Bundled with Polycom UC Software: Corporate Directory Access using LDAP Busy Lamp Field (BLF) Call timer and call waiting Call transfer, hold, divert (forward), park, pickup Called, calling, connected party information Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM) Distinctive incoming call treatment/call waiting Do not disturb function Electronic hook switch capable Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys Headset select key (illuminated when selected) Hold and transfer keys Home and back feature keys Local three-way audio conferencing Local configurable digit map/dial plan Mute key (illuminated when muted) One-touch speed dial, redial Pagination key for additional lines/contacts Remote missed call notification Reverse number lookup via LDAP Shared call/bridged line appearance Speakerphone select key (illuminated when selected) Supports Polycom Apps SDK and API for third- party business and personal application Visual Conference Management Voicemail key Volume +/- control keys Flexible line appearance (one or more line keys can be assigned for each line extension) 14 line keys (arranged 8+6 on two displays) supporting up to 44 line key assignments for lines, contacts, and features with pagination⁵
VoIP features	8 line keys supporting up to 32 SIP lines with pagination
Wireless technologies	NFC⁶
Aspect ratio	4:3 (primary) 3:4 (secondary)
Display size (diagonal)	3.5" (primary) 2.4" (secondary) 8.9 cm (3.5") (primary) 6.1 cm (2.4") (secondary)
Panel technology	Color IPS LCD
Display features	Lightbar status indicator (RGB with color mixing)
Native resolution	320 x 240 (primary) 240 x 320 (secondary)
Audio	Poly HD Voice Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset Poly NoiseBlockAI technology removes most background noise when using the speakerphone Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications Bass frequency enhancing design TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise generation DTMF tone generation (RFC 2833 and in-band) Low delay audio packet transmission Adaptive jitter buffers
Security management	802.1X Authentication and EAPOL Media encryption via SRTP Digest authentication Encrypted configuration files HTTPS secure provisioning Password login Support for signed software executables Support for URL syntax with password Transport Layer Security (TLS) SRTP media encryption using AES 256 bits
Management Software	Poly Zero Touch Provisioning Poly Lens Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management SDP
Certifications and compliances	AS/NZS 60950.1 AS/NZS 62368.1 Australia RCM Brazil ANATEL CAN/CSA C22.2 No. 62368-1-14 CE Mark CISPR22 Class B EN55024 EN55032 Class B EN 60950-1 & EN 62368-1 EN61000-3-2, EN61000-3-3 FCC Part 15 (CFR 47) Class B IEC 60950-1 & IEC 62368-1 ICES-003 Class B NZ Telepermit ROHS compliant Saudi Arabia CITC So. Africa ICASA So. Korea KC UAE TRA UL 62368-1 VCCI Class B Eurasian Customs Union EAC Indonesia SDPPI Mexico NOM ANCE TAA UK - UKCA
Energy star certified	ENERGY STAR^® certified
Country of origin	Made in China
What's in the box	Setup sheet Network (LAN) cable-CAT-5E Desk stand Console with Microban^® Antimicrobial protection Handset with Microban^® Antimicrobial protection Handset cord
Operating humidity range	5 to 95%
Operating temperature range	0 to 40°C 32 to 104°F
Storage temperature range	-40 to 70°C -40 to 160°F
Manufacturer Warranty	Poly standard one-year limited warranty
Documents	Poly Edge E400 IP Phone and PoE-enabled

^footnote1 Microban antimicrobial product protection available for the Poly Edge E Series phones protects the entire phone except for the handset cord. Microban antimicrobial product protection is a built-in active ingredient that enables products to resist the growth of microbes such as bacteria, mold, and mildew. Microban protection helps products stay cleaner, fresher, and last longer than products with untreated surfaces.

^footnote2 Poly headsets sold separately. Poly Electronic Hook Switch (EHS) sold separately.

^footnote3 External universal AC/DC adapter, 5 VDC, 3 A, 15 W (sold separately). Power supply unit (PSU) sold separately.

^footnote4 Ordering an optional power supply unit will be necessary if not powered over ethernet with PoE (i.e. using Wi-Fi for network).

^footnote5 Most software-enabled features must be supported by the service provider platform. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.

^footnote6 NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling.

Two call displays
Juggle multiple calls easily with 8-line keys on the main 3.5-inch color display and scroll through up to six contacts at a time on a second display.
Incredible audio
With noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, you can expect clear calls every time. And Poly's signature HD voice and bass-frequency-enhancing speaker design give you audio quality you'll have to hear to believe.
Integrated Microban antimicrobial protection
Rest assured that your devices, enhanced with Microban antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.

It's time for a desk phone with more contacts that makes hybrid work easy. The Poly Edge E400 Series brings two displays and fourteen-line keys to your desktop. These phones offer more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly's famous noise reduction technology and an advanced design for the perfect user experience. The Poly Edge E400 Series is packed with features you didn't even know you needed, like antimicrobial protection. No matter what size your business is, this is the phone that upgrades your office with style, bringing your organization into the future.

Product Description	Poly Edge E400 - VoIP phone with caller ID/call waiting - 3-way call capability
Product Type	VoIP phone with caller ID/call waiting
Main Features	Multiple VoIP protocol support, integrated Ethernet switch
VoIP Protocols	SIP, SDP
Voice Codecs	G.722, G.729ab, iLBC, G.722.1, Opus, G.711a-law, G.711μ-law
Speakerphone	Yes
Call Services	Voice Mail, Caller ID, Call Waiting, Call Transfer, Call Hold, Call park/pickup
Display	LCD display - color - Yes
Display Features	Secondary screen: 2.4" - 240 x 320 pixels
Display (2nd)	LCD display - color - Yes
Network Ports Qty	2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software	Poly Computer Audio Connector
Body Color	Black
Environmental Standards	ENERGY STAR Qualified
Manufacturer Warranty	1-year warranty

General

Product Type	VoIP phone
Shipping Weight	2.45 lbs
Body Color	Black
Protection	Microban antimicrobial protection

Phone Features

Wireless Interface Provided	NFC
Call Services	Voice Mail, Caller ID, Call Waiting, Call Transfer, Call Hold, Call park/pickup
Caller ID Type	Caller ID/call waiting
Key Expansion Module Max Qty	1
Dialer Location	Base
Conference Call Capability	3-way
Speakerphone	Yes
Volume Control	Yes
Indicators	Line status indicator, busy lamp field (BLF), missed call indicator
Additional Functions	Call timer, redial, Do Not Disturb (DND)

IP Telephony

Main Features	Multiple VoIP protocol support, integrated Ethernet switch
VoIP	Yes
VoIP Protocols	SIP, SDP
Voice Codecs	G.722, G.729ab, iLBC, G.722.1, Opus, G.711a-law, G.711μ-law
Quality of Service	IEEE 802.1Q (VLAN), IEEE 802.1p, Diffserv per device (QoS), Layer 3 TOS
IP Address Assignment	DHCP
Security	IEEE 802.1X, TLS, EAPoL, SSL
Power Over Ethernet (PoE) Support	Yes
Network Protocols	TCP, TFTP, UDP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP, DNS SRV, FTP, FTPS, IPv6, IETF SIP, VLAN-CDP, IPv4
Network Ports Qty	2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software	Poly Computer Audio Connector
Voice Features	Comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), adaptive jitter buffer (AJB), Poly Acoustic Clarity technology, Poly NoiseBlockAI, Poly HD Voice technology, low-delay audio packet transmission, Poly Acoustic Fence technology
Network Features	Network Address Translation (NAT), Lightweight Directory Access Protocol (LDAP), Class 4 PoE, Polycom Device Management Service for Service Providers (PDMS-SP), Poly Zero Touch Provisioning, Poly LENS Cloud Management, Keep-Alive SIP signaling

Phone Memory

One-Touch Dial Button Qty

Display

Type	LCD display - color
Display Location	Base
Diagonal Size	3.5"
Display Resolution	320 x 240 pixels
Backlit	Yes
Display Languages	Multilingual
Features	Secondary screen: 2.4" - 240 x 320 pixels

Display (2nd)

Type	LCD display
Color Support	Color
Display Location	Base
Backlit	Yes

Miscellaneous

Connections	USB Type-C / 24 pin USB-C Headset jack / RJ-9 EHS port
Hearing Aid Compatible	Yes
Placing / Mounting	Wall-mountable, table-top
Cables Included	Network cable Handset cord
Included Accessories	Stand

Environmental Standards

ENERGY STAR Certified

Yes

Power

Power Consumption

15 W (PSU), 13 W (PoE)

Dimensions & Weight (Shipping)

Shipping Width	10.2 in
Shipping Depth	12 in
Shipping Height	3.5 in
Shipping Weight	2.45 lbs

Manufacturer Warranty

Service & Support

Limited warranty - 1 year

Poly Edge E400 - VoIP Phone With Caller ID/call Waiting - 3-way Call Capability - SIP, SDP - Black - 82M93AA

Hear What Our Customers Are Saying

Poly Edge E400 IP Phone and PoE-enabled