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Poly Remote Monitoring Service - Technical Support - Remote Monitoring (for Single Codec Room System / 1 Poly Infrastructure Device) - 1 Year - 100-499 Units - Volume - With Service Now Integration - 4871-99104-002
- SKU:
- 4871-99104-002
- Shipping:
- Calculated at Checkout
$286.58
Image may not exactly match the product.
$286.58
-
20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
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Hear What Our Customers Are Saying
-
20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
The Poly Remote Monitoring Service grants customers access to the Poly Monitoring System to monitor devices on their network. It also provides customer access to the dashboard that graphically displays the status of their devices and shows real time reports. Lastly, the service provides automated alerts and standard emailed monthly reports.
The basic operation of the service requires a collector to be deployed on the customer network where the devices reside. The devices provide data to the on-premises collector, which in turn relays that information back to the Poly Hosted Monitoring System. Using that data, the Monitoring System will monitor device health, and based on the configuration, update the real-time dashboard as well as send email alerts to the customer.
The basic operation of the service requires a collector to be deployed on the customer network where the devices reside. The devices provide data to the on-premises collector, which in turn relays that information back to the Poly Hosted Monitoring System. Using that data, the Monitoring System will monitor device health, and based on the configuration, update the real-time dashboard as well as send email alerts to the customer.
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