- Round-the-clock support
With service availability 24 hours a day, 7 days a week, users can rest assured that technical support via phone and e-mail consulting is always within reach. This comprehensive coverage ensures that assistance is available whenever it's needed, making it an ideal solution for businesses operating across different time zones. - Swift response times
HP Inc.'s Poly+ service provides rapid response times, with severity level 1 issues addressed within 30 minutes. This prompt service extends to all severity levels, ensuring that even less critical issues receive timely attention. The dedication to quick resolutions minimizes downtime, keeping operations smooth and efficient.
HP Inc.'s Poly+ offers a locally installed software service and support solution designed to meet the needs of businesses requiring reliable technical support. With a commitment to providing swift response times, Poly+ ensures that severity level 1 issues are addressed within 30 minutes, and support is available 24 hours a day, 7 days a week. This service includes phone and e-mail consulting, catering to a wide range of technical support needs. Whether it's a critical issue that needs immediate attention or a less urgent matter, Poly+'s dedicated support team is ready to assist, ensuring minimal downtime and maximum operational efficiency.