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Sophos

Sophos SG Premium Support - Extended Service Agreement (extension) - Replacement - 1 Month - Carry-in - Response Time: 24 H - For SG 125 - PR1C0CFAA

SKU:
PR1C0CFAA
Shipping:
Calculated at Checkout
$20.00

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$20.00
In Stock
In-Stock
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Warranty Information
Warranty From Manufacturer Directly
Service & Support / Type:
Extended service agreement (extension)
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  • 24/7/365 support
  • Unlimited support cases and authorized contacts
  • Software downloads, updates and maintenance
  • Phone, email and web-based support channels
  • Access to support knowledgebase
  • Basic incident handling
  • Access to support forums
  • Access to news subscriptions
  • Defined service level agreements with support credits
  • Remote technical consulting/training
  • Priority incident and malware sample handling
  • VIP access to dedicated senior technical resource team
  • Online support case management and reporting portal
  • Remote assistance support
Product Description Sophos SG Premium Support - extended service agreement (extension) - 1 month - carry-in
Type Extended service agreement (extension)
Service Included Replacement
Location Carry-in
Full Contract Period 1 month
Response Time 24 hours (target time)
Designed For SG 125
General
Service Included Replacement
Location Carry-in
Full Contract Period 1 month
Response Time 24 hours (target time)
Details
Service & Support Extended service agreement - replacement - 1 month - carry-in - response time: 24 hours
New releases update - 1 month
Technical support - e-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 month - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For Sophos SG 125

Specs Overview

Detailed Specs