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Hear What Our Customers Are Saying
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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Your customer advocate in Sophos
Your TAM will partner with you to understand your business and security needs and make sure your Sophos solutions are meeting those needs. This includes regular updates on open cases, technical tips, and practices. Your TAM champions your customer feedback, bringing it directly to Sophos product and services management. - Proactive communication
Your TAM provides you proactive communications and alerts on all product updates, upgrades, and features. This means your TAM proactively provides you with information and updates that will prevent issues from happening in your environment. Your TAM also conducts quarterly reviews and provides valuable feedback about how your environment is performing. - Performance and feature optimization
Your TAM helps you get more out of the product. They work with you to optimize how you use your features by conducting an annual health check. Using this health check, your TAM provides recommendations on product parameter tuning for optimum performance and security protection.
Technical Account Managers (TAMs) are Sophos' senior level technical support engineers. Your dedicated TAM understands your environment and your needs, and they'll assist you with the coordination of all aspects of your Sophos support. They're a valuable addition to your Enhanced or Enhanced Plus support plan.