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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Give your customer interactions context
Record conversations augmented by business data from your contact center platform and CRM system. - Select which calls to record based on your business requirements
Choose between total, random, business rules driven or on-demand recording. - Quickly search, find, replay and share recorded conversations
All in a secure environment that fully respects your privacy and data access policies. - Captures your customer experience
ZOOM call recording is one critical element of many for capturing the experience of your customers. ZOOM products comprehensively capture and collate interactions from your customers through multiple channels including voice, text, chat,& email into a single quality management system.
ZOOM International CallREC software helps maintain compliance, improve agent effectiveness and elevate customer experience.