- Give your customer interactions context
Record conversations augmented by business data from your contact center platform and CRM system. - Select which calls to record based on your business requirements
Choose between total, random, business rules driven or on-demand recording. - Quickly search, find, replay and share recorded conversations
All in a secure environment that fully respects your privacy and data access policies.
ZOOM International Call Recording software helps maintain compliance, improve agent effectiveness and elevate customer experience.